F.A.Qs

Protecting your data is our #1 priority. We ensure that service quality is top-notch from the first correspondence right up to the final delivery, all the while making sure that security protocols are not jeopardized.
We also understand that every company and its needs are different so we offer personalized services that are tailored to suit the varying requirements.
At Arkiva, we believe in the importance of taking the steps necessary in ensuring a sustainable environment. This is why we use the most environmentally-friendly ways to handle all our processes. Rest assured that everything recyclable will be recycled.

We know how crucial it is for you to maintain the highest security when it comes to data protection. From the moment your data is being handed over to any of our staff at Arkiva, it will be strictly monitored up to the point when they are completely destroyed. There will always be an appointed staff to witness the whole process so that you do not have to waste your precious time. All our staff are highly trained and knowledgeable in data security.

100% of the shredded remnants will be packed in bale form and exported to recycling to begin the recycling process. This is part of our initiative to become a more eco-friendly shredding company.

Depending on your quantity and requirements, hiring Arkiva’s service will be much more cost efficient, energy saving, and less time consuming.
We help you to save time spent at the paper shredding machine – time that otherwise could have been better spent on more important tasks. Our machine is also much more secure than regular office shredders; we make sure that upon shredding your documents, the resulting strips of paper cannot be reassembled into the original document. This prevents any third parties from using your discarded confidential information for any nefarious intents.

Safety and security are part of our promise to customers, especially as we are dealing with highly sensitive data. Our warehouse has a state-of-the-art security system, 24/7 CCTV monitoring, break sensors on all doors, and a dedicated team of our very own warehouse operatives. All of our employees are trained regularly on any existing and updated security policies that we have.

If you have already packed the documents for shredding into boxes, just let us know the total number of boxes and estimated dimensions. If they are not packed yet, let us know the number of files or cabinets. It would also be very helpful if you could send us a photo for estimation. Take 1 minute to fill up the form below so our consultant can reach out to you!

You can store anything and everything with us, except for the following:

* Illegal substances

* Perishables

* Liquid

* Hazardous / flammable materials

We are glad to have you on board to try our service! Please take a minute fill up the information on our contact page and our consultant will get back to you as soon as possible. (We are quite an efficient bunch!)

Thank you for your support!